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FAQ
How do I make a doctor's appointment?
- Contact our patient care center:
- WhatsApp: 0412-2297781
- Email: hola@csleon.com
- Phone: 0212-3081900 and press option 2
- Hours: Monday through Friday from 7:00 a.m. to 6:00 p.m.
- Let us know which specialty you need, and if you have a specific doctor you’d like to see. Remember to mention this in advance.
- To schedule your appointment in our system and so we can contact you, we need:
- Full name
- ID number
- Date of birth
- Email address
- Contact phone number
- If you are coming through a direct agreement or have an insurance policy you will use for your appointment, please let our Customer Service Center know
- Confirm your appointment. We will call you the day before to confirm your visit to the clinic
Which insurance companies do you partner with?
- Mercantil Seguros
- Seguro Caracas
- Humanitas
- Real Seguros
- Estar Seguros
- Seguros Venezuela
- La Internacional de Seguros
- Seguros Miranda
- Banesco Seguros
- Makler
- Bolivariana de Seguros
We also have direct partnerships with companies to help them look after the health of their work teams. Contact us for more information so we can create a plan with you.
If you are an insurance company and would like to work with us, please contact us directly.
What does my policy cover?
To find out what your policy covers, it’s important to contact your insurance broker or check with your company’s human resources department. At the Clinic, we offer a full range of services so you can use your policy, ensuring both its value and your health:
- Consultations with over 100 specialists in more than 45 specialties
- Emergency care, hospitalization, surgery, and intensive care 24/7/365
- Accurate diagnostic imaging and laboratory services
- Specialized diagnostic units for gastrointestinal exams, non-invasive cardiology, ophthalmology, nutrition, respiratory therapy, psychology, and many more.
